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❙ FAQ
•   What are system requirements?
1.  Intenet connection: more than 200kbps
2.  Flash Player: the version should be more than 10.02
You may click here to test your system.
•   Why can't I open the page when I click the link in the email?
Some email security settings will prevent the opening of some links. Please copy the entire link and paste it to your brower to open the page.
•   Why doesn't the demonstration synchronize with the expert's discussion?
This can be caused by Web traffic. Please wait for a few minutes. If there is still no improvement, please press F5 or close the demonstration page and open a new one.
•   What can I do if I miss the upcoming webcast?
Three days after an upcoming webcast, it is archived as an on-demand webcast along with relevant discussion and Q&A information. You can log in on the Asia Webinar (www.asiawebinar.com) and pick the on-demand webcast that want.
•   Can I choose to watch different parts of a webcast?
1.  For upcoming webcasts, audio and video are in real-time. You cannot rewind, fast-forward, pause or select parts to play.
2.  For on-demand webcasts, you can choose to view any part.
•   Where can I send my suggestions about the webcasts?
Send your suggestions to hildaw@globalsources.com.
•   How can I subscribe to the latest webcasts?
You can subscribe to the webcast expressage at the registration page. You can also access the personal information center to update your subscription status. After you subscribe, you will receive a confirmation email. Please click on the links in the email to prevent others from using your mailbox.
•   Can I download webcast discussions and Q&A?
The discussions and Q&A are archived in PDF at the webcast call-back page.
•   Is my personal information safe?
Your personal information will be kept confidential. You will not receive any promotional emails without your permission. Neither will your personal details be circulated to others.
Any other problem?
Please contect Hilda (hildaw@globalsources.com) for help.
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